Patient Rights & Responsibilities

Patient Rights

• Right to access healthcare facilities available regardless of age, sex, religion, economic and social status, including emergency services.
• Right to choose his/her own doctor.
• Right to be treated with care and dignity without any discrimination.
• Right to be treated in privacy during consultation and therapy.
• Right to expect that all communications and records pertaining to his/her case are kept confidential.
• Right to receive full information regarding diagnosis, treatment, and investigations.
• Right to be informed about the safety of procedures performed.
• Right to know about day-to-day progress, line of action, diagnosis, and prognosis.
• Right to give informed consent after proper explanation.
• Right to get a second opinion at any time.
• Right to access medical records and demand a summary.
• Right to receive continuous care for illness.
• Right to be treated in comfort during illness and follow-up.
• Right to complain, expect rectification of grievances, and obtain compensation for medical injuries or negligence.

Patient Responsibilities

• Provide complete and accurate information about present health, past illnesses, allergies, and other relevant details.
• Follow the prescribed and agreed treatment plan and comply with instructions given.
• Respect the rights of other patients and hospital staff by following hospital rules.
• Keep appointments or inform the hospital in advance if unable to attend.
• Do not ask the hospital to provide incorrect information or certification.
• Do not litter the hospital premises.
• Use garbage bins properly.
• Keep toilets clean after use.
• Do not smoke or spit inside the hospital premises.
• Support the hospital in maintaining a clean environment.
• Wait patiently for your turn.
• Maintain silence within hospital premises.
• Do not bring children below 10 years as visitors.